All courses are available as public scheduled programs or as in-house training at your organisation. Available in-person, online and as blended formats.
10 courses · Build confident, visionary leaders at every organisational level
Vision setting, strategic thinking and executive leadership for C-suite and senior managers.
Self-awareness, empathy, motivating teams and adapting leadership style for maximum impact.
First-line management, delegation, performance feedback and team motivation for new managers.
Analytical and creative decision frameworks for leaders facing complex organisational challenges.
Team dynamics, conflict resolution, building trust and sustaining peak performance.
Leading transformation, managing resistance and embedding lasting organisational change.
Board responsibilities, governance frameworks, accountability and ethical leadership principles.
C-suite communication, boardroom presentation, executive storytelling and stakeholder influence.
Practical coaching skills for managers — GROW model, active listening and performance conversations.
Leadership development, career advancement and building executive presence for women managers.
10 courses · Build a high-performing, compliant and engaged workforce
Aligning HR with business strategy, workforce planning and HR as a competitive advantage.
Competency-based hiring, structured interviews, assessment tools and new staff onboarding excellence.
KPI setting, appraisal design, continuous feedback and managing poor performance effectively.
Kenya Employment Act, disciplinary procedures, dismissal, grievance handling and industrial relations.
Payroll processing, PAYE, NHIF, NSSF, statutory deductions and payroll software for HR teams.
Using HR data and dashboards to drive workforce decisions, manage turnover and measure impact.
Building a culture of engagement, reducing attrition and creating a great place to work.
TNA methodology, learning objectives, training design, delivery and ROI measurement for L&D teams.
DEI strategy, inclusive hiring, unconscious bias and creating equitable workplace environments.
Transitioning from operational HR to strategic HRBP — aligning HR with business goals and commercial outcomes.
10 courses · Build financial competence and commercial acumen across your organisation
Reading financial statements, budget management and financial decision-making for non-financial managers.
Budget preparation, variance analysis, cash flow forecasting and financial planning best practices.
Liquidity management, cash flow optimisation, banking relationships and treasury risk management.
Interpreting balance sheets, P&L, cash flows and key financial ratios for investment and operational decisions.
Designing control frameworks, identifying fraud risks and building an anti-fraud culture.
PFM frameworks, IPSAS standards, government budgeting and financial accountability for public officers.
Advanced Excel, financial modelling, dashboards, pivot tables and data analysis for finance professionals.
SACCO governance, financial products, member management, regulatory compliance and growth strategy.
Corporate tax, VAT, PAYE, withholding tax and KRA compliance for accountants and finance managers.
Enterprise risk frameworks, risk identification, assessment, mitigation and risk reporting.
10 courses · Build a world-class service culture that retains customers
Service standards, professional communication, handling difficult customers and building loyalty.
CX frameworks, journey mapping, voice of customer and building customer-centric organisations.
De-escalation techniques, complaint management systems and turning complaints into loyalty.
Call centre operations, quality monitoring, KPIs, coaching agents and building high-performing teams.
Culture transformation, leadership buy-in and embedding customer-centricity at every organisational level.
Professional image, telephone etiquette, visitor management and first impressions mastery.
CRM strategy, tools and processes for managing customer data, relationships and loyalty programs.
Design thinking applied to service improvement — prototyping, testing and scaling new service ideas.
Managing online reviews, social media service, chatbots and omnichannel CX strategy.
NPS, CSAT, CES and building a measurement framework that drives CX improvement decisions.
10 courses · Modernise your procurement function and manage contracts with confidence
Category management, strategic sourcing, supplier development and procurement transformation.
Kenya Public Procurement and Asset Disposal Act 2015, PPRA regulations and compliance requirements.
Contract terms, conditions, drafting commercial agreements, disputes and contract administration.
Supplier prequalification, performance scorecards, relationship management and risk mitigation.
Negotiation tactics, BATNA, price analysis, win-win strategies and commercial negotiation mastery.
Preparing tender documents, evaluation criteria, awarding contracts and tender committee best practices.
Stock control, warehouse layout, inventory systems, disposal of assets and stores management.
Supply chain disruption, business continuity, resilience planning and risk mitigation strategies.
Green procurement, ESG criteria in supplier selection and building a responsible supply chain.
e-procurement platforms, e-GP systems, IFMIS and digital procurement transformation.
10 courses · Deliver projects on time, within scope and on budget
Project lifecycle, WBS, scheduling, resource management and project delivery essentials.
Full PMP exam prep covering the PMBOK Guide — all process groups, knowledge areas and practice exams.
Agile principles, Scrum framework, sprints, backlogs and scaling agile in organisations.
Risk identification, assessment matrices, risk response planning and issues escalation frameworks.
Stakeholder mapping, engagement strategies and project communication planning.
Project budgeting, cost control, earned value management and financial reporting for projects.
Managing infrastructure projects — contracts, specifications, site management and contractor oversight.
Managing tech projects, system implementations, change management and digital project delivery.
PCM, logical frameworks, donor reporting, project design and evaluation for development organisations.
Setting up PM&E systems, progress reporting, milestone tracking and lessons-learned processes.
10 courses · Drive revenue growth and build a powerful brand across Africa
Sales planning, pipeline management, lead generation and business development for growth-focused teams.
Consultative selling, objection handling, closing techniques and winning complex sales.
SEO, paid advertising, social media strategy, content marketing and digital campaign management.
Brand architecture, positioning, identity, brand equity and managing brand in African markets.
Retaining and growing key clients — account planning, executive relationships and value creation.
Research design, data collection tools, consumer behaviour analysis and market intelligence.
New product development process, market validation, product roadmaps and go-to-market strategy.
Media relations, press releases, crisis communications and managing corporate reputation.
Social media strategy, content creation, community management and social selling techniques.
Retail operations, visual merchandising, floor management and building a high-performance retail team.
10 courses · Build rigorous M&E systems that demonstrate impact and improve programmes
M&E concepts, results frameworks, indicators, data collection methods and basic reporting.
Log frame design, theory of change, SMART indicators and objective-led planning.
Focus groups, interviews, case studies and qualitative data analysis for programme evaluation.
Survey design, sampling, SPSS/Excel analysis and statistical interpretation for M&E officers.
RBM frameworks, performance measurement systems and managing for development results.
Writing winning proposals, progress reports and impact reports for international donors and funders.
Evaluation design, impact methodology, sampling and presenting credible evidence of programme impact.
Data management plans, KOBO Toolbox, ODK, Power BI and building M&E dashboards.
Participatory M&E, community data collectors, real-time monitoring and beneficiary feedback systems.
Sector-specific M&E for health, education and government programmes — aligned to Kenya MTEF frameworks.
We bring any of these courses to your office — customised to your industry, team level and strategic priorities. Available anywhere in Kenya and Africa.