Certified Operations Manager/Certified Supply Chain Manager

COM/CSCM is administered by AIBMC (The American Institute for Business Management and Communication); one of the most renowned institutes in business management and communications in the United States. By earning COM candidates demonstrate that they have mastered the operations management body of knowledge, obtained the skills of operations management, and committed to AIBMC core values and code of ethics.

COM/CSCM Certificate Preparation

If you are studying in order to prepare for the COM exam; AIBMC provides candidates with training sessions for many of the exam questions. AIBMC also provide thorough training for the exam modules using its learning system through authorized training providers and prometric centers worldwide.

AIBMC COM/CSCM Recertification

Once you have passed the COM/CSCM exam and received your certificate, you will need to stay up to date on developments in quality and process management practices. To prove you have maintained and updated your quality management knowledge and skills, AIBMC requires that you recertify every 4 years. (please refer to recertification for more info)


A passing score on the COM/CSCM Examination.
Bachelor Degree in any field and;
A minimum of two years experience in any related operations management area;
A Minimum of 25 hours of operations management approved training.

Exam Format:

The COM/CSCM (Certified Operations Manager/Certified Supply Chain Manager) examination is a 3-hour exam, 100 multiple-choice questions examinations. The exam is given in booklet form.

Exam Outline:

1) Operations Strategies
2) Quality and Operations
3) Decision Making and Operations
4) Just-in-Time Operations
5) Product Demand Management and Forecasting
6) Product, Service, and Process Design
7) Physical Supply Chain Management
8) Manufacturing Capacity Management
9) Inventory Management
10) Materials Management
11) Purchasing Management
12) Electronic Procurement
13) Logistical Management
14) Service Strategy
15) Service Capacity Management
16) Waiting Time Management in Services
17) Managing Service Experiences
18) Engineering and Operations
19) Economics and Operations
20) Quantitative Techniques and Operations
21) International Issues