Executive Assistant and Personal Assistant (PA) Training Course
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Executive Assistant and Personal Assistant (PA) Training Course
Date and Time
Date: July 30–1st Aug, 2025, 8:30 AM – 5:00 PM
Venue
Nairobi,Kenya
Overview
Training Overview
The role of an Executive Assistant or Personal Assistant (PA) has evolved from basic administrative support to a highly skilled, strategic role requiring proactive thinking, excellent communication, project management, and leadership qualities. This 3-day interactive training course is designed to equip participants with cutting-edge skills, tools, and techniques to operate confidently and efficiently at the highest level of business support.
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Learning Objectives
Training Objective
By the end of this training, participants will:
• Understand the changing role and strategic value of EAs and PAs
• Enhance their communication, time management, and coordination abilities
• Learn how to manage demanding executives and complex schedules
• Build professional confidence in handling sensitive tasks and information
• Develop strong organizational, prioritization, and multitasking skills
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Training Benefits
Participants will gain:
• Improved productivity and efficiency in supporting top-level executives
• Greater control over workload and competing priorities
• Better communication and interpersonal relationship skills
• Tools to handle stress and tight deadlines
• Increased confidence in managing executive tasks and office dynamics
• A certificate of participation from Global Leadership Institute
Who Should Attend
- This course is ideal for:
- • Executive Assistants
- • Personal Assistants (PAs)
- • Administrative Assistants
- • Secretaries and Office Coordinators
- • Executive Support Professionals
- • Anyone aspiring to become a high-performing EA or PA
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Workshop Outline / Modules
Training Course Outline
Module 1: The Evolving Role of the EA/PA
• From administrative support to strategic partner
• Key attributes of exceptional assistants
• Understanding expectations from senior executives
Module 2: Managing Executive Schedules and Calendars
• Prioritizing appointments and travel
• Coordinating across multiple time zones
• Avoiding scheduling conflicts and overloads
Module 3: Professional Communication and Business Writing
• Writing concise and effective emails, memos, and letters
• Handling internal and external communication
• Crafting executive briefings and reports
Module 4: Time Management and Prioritization
• Task tracking and delegation strategies
• Managing urgent vs. important tasks
• Tools and systems for efficiency
Module 5: Meeting and Event Planning
• Preparing agendas and minutes
• Coordinating logistics and follow-ups
• Managing online and hybrid meetings
Module 6: Travel Planning and Itinerary Management
• Booking flights, accommodation, and transport
• Developing comprehensive travel packs
• Handling travel disruptions and changes
Module 7: Confidentiality, Ethics, and Discretion
• Dealing with sensitive information
• Building trust with executives
• Professional integrity in action
Module 8: Executive Support and Decision Facilitation
• Understanding your executive’s work style
• Acting as a gatekeeper and liaison
• Managing upward communication
Module 9: Handling Stress and Working Under Pressure
• Staying calm in high-pressure situations
• Coping mechanisms and self-care strategies
• Managing executive demands effectively
Module 10: Office Management and Team Coordination
• Overseeing office processes and procedures
• Supporting teams and cross-department collaboration
• Tracking office projects and priorities
Module 11: Problem Solving and Critical Thinking
• Taking initiative and being solution-focused
• Scenario analysis and decision-making
• Managing crises and last-minute changes
Module 12: Career Growth and Personal Development
• Building your personal brand
• Setting goals for advancement
• Networking and continuous learning
Facilitator
Global Leadership Institute Certified Trainers
Investment / Fees
- Standard Fee: KSh 89,000 per participant
- Includes training materials, lunch, tea/coffee breaks, and certificate.
Registration Deadline
July 28,2025
How to Register
- Register here: www.leadership.co.ke/register/ or click “Register/Apply to Attend”.
- Then, payment details will be shown/visible & automatically emailed to you.
- Once payment is received, you’ll get a confirmation & pre-read pack 1 week before the workshop.
- Need help? Call +254 722 223 084 or +254 20 260 3433 or +254 722 517 646(9 AM–5 PM EAT).
