Executive Assistant and Personal Assistant (PA) Training Course

Executive Assistant and Personal Assistant (PA) Training Course in Nairobi, Kenya

Executive Assistant and Personal Assistant (PA) Training Course

Date and Time

Date: July 30–1st Aug, 2025, 8:30 AM – 5:00 PM

Venue

Nairobi,Kenya

Overview

Training Overview
The role of an Executive Assistant or Personal Assistant (PA) has evolved from basic administrative support to a highly skilled, strategic role requiring proactive thinking, excellent communication, project management, and leadership qualities. This 3-day interactive training course is designed to equip participants with cutting-edge skills, tools, and techniques to operate confidently and efficiently at the highest level of business support.
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Learning Objectives

Training Objective

By the end of this training, participants will:

• Understand the changing role and strategic value of EAs and PAs

• Enhance their communication, time management, and coordination abilities

• Learn how to manage demanding executives and complex schedules

• Build professional confidence in handling sensitive tasks and information

• Develop strong organizational, prioritization, and multitasking skills

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Training Benefits

Participants will gain:

• Improved productivity and efficiency in supporting top-level executives

• Greater control over workload and competing priorities

• Better communication and interpersonal relationship skills

• Tools to handle stress and tight deadlines

• Increased confidence in managing executive tasks and office dynamics

• A certificate of participation from Global Leadership Institute

Who Should Attend

  • This course is ideal for:
  • • Executive Assistants
  • • Personal Assistants (PAs)
  • • Administrative Assistants
  • • Secretaries and Office Coordinators
  • • Executive Support Professionals
  • • Anyone aspiring to become a high-performing EA or PA
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Workshop Outline / Modules

Training Course Outline

Module 1: The Evolving Role of the EA/PA

• From administrative support to strategic partner

• Key attributes of exceptional assistants

• Understanding expectations from senior executives

Module 2: Managing Executive Schedules and Calendars

• Prioritizing appointments and travel

• Coordinating across multiple time zones

• Avoiding scheduling conflicts and overloads

Module 3: Professional Communication and Business Writing

• Writing concise and effective emails, memos, and letters

• Handling internal and external communication

• Crafting executive briefings and reports

Module 4: Time Management and Prioritization

• Task tracking and delegation strategies

• Managing urgent vs. important tasks

• Tools and systems for efficiency

Module 5: Meeting and Event Planning

• Preparing agendas and minutes

• Coordinating logistics and follow-ups

• Managing online and hybrid meetings

Module 6: Travel Planning and Itinerary Management

• Booking flights, accommodation, and transport

• Developing comprehensive travel packs

• Handling travel disruptions and changes

Module 7: Confidentiality, Ethics, and Discretion

• Dealing with sensitive information

• Building trust with executives

• Professional integrity in action

Module 8: Executive Support and Decision Facilitation

• Understanding your executive’s work style

• Acting as a gatekeeper and liaison

• Managing upward communication

Module 9: Handling Stress and Working Under Pressure

• Staying calm in high-pressure situations

• Coping mechanisms and self-care strategies

• Managing executive demands effectively

Module 10: Office Management and Team Coordination

• Overseeing office processes and procedures

• Supporting teams and cross-department collaboration

• Tracking office projects and priorities

Module 11: Problem Solving and Critical Thinking

• Taking initiative and being solution-focused

• Scenario analysis and decision-making

• Managing crises and last-minute changes

Module 12: Career Growth and Personal Development

• Building your personal brand

• Setting goals for advancement

• Networking and continuous learning

Facilitator

Global Leadership Institute Certified Trainers

Investment / Fees

  • Standard Fee: KSh 89,000 per participant
  • Includes training materials, lunch, tea/coffee breaks, and certificate.

Registration Deadline

July 28,2025

How to Register

  • Register here: www.leadership.co.ke/register/ or click “Register/Apply to Attend”.
  • Then, payment details will be shown/visible & automatically emailed to you.
  • Once payment is received, you’ll get a confirmation & pre-read pack 1 week before the workshop.
  • Need help? Call +254 722 223 084 or +254 20 260 3433 or +254 722 517 646(9 AM–5 PM EAT).

REGISTER NOW / APPLY TO ATTEND